Identify who comes to your site
It is crucial to analyze the users who come to your site because you can use this data to evaluate and customize your site to better serve your users and maximize the ad income. For example, you may find out that a lot of users from Asia is reading your posts related to immigration laws in US. Then, you may want to start writing more articles related to this topic and join some ad networks in Asia for geo-targeting ads like immigration office located in Hong Kong. Those ads may have much higher chance for users to click. In this article, I will go through some of the free web analytic tools that I use for my wedding company – JustProposed.com
Who are our users? Tool: Demographic prediction – Microsoft adCenter Labs Finding: It confirms me that our target users are brides instead of grooms
Find out how they find your site
What do our users search before and after they search on the keyword I targeted?
Tool: Search Funnel – Microsoft adCenter Labs Finding: It gives me better idea what keywords I should target (from pre search result) and whether I should cover some areas that my users may interest (from post search result). From the diagram shown below, I should provide a wedding planning tool for the brides.
What is the trend for the keyword or service I am working on? Tool: Keyword Forecast - Microsoft adCenter Lab Finding: Looks like there are more search for wedding websites at the beginning of the year. May be couples tend to plan their weddings at the beginning of the year and have their weddings at second half of the year.
Now I have some ideas of the targeted users. I know it is mostly female (ie. bride) at the age group 25-34 and they may use wedding website to plan their weddings. The data also indicates that I should focus my marketing campaign at the beginning of the year around March. It makes a lot of sense to me. OK, what is next? The tools I showed you before do not give you a good picture of the users actually come to your site. However, you may want to answer the questions below:
- How many unique visitors come to your site per day or per month? What is the trend?
- How do they find your site?
- Which regions are they located? If your service open globally, you may want to know that for geo-targeting campaigns.
- How effective the marketing campaigns you just executed?
- What are the sign up and conversation rate?
- What pages your users mostly visited on your site?
How to find those information? Your Apache access log! If you want to visualize it, try Google Web Analytic Tool. Avinash has written a nice article to walk you through the V2 of this tool. Take a look and see what information it provides that you cannot find it from access log.